ABB CLOSER
APRIL 2021
Privacy Policy
ABB CLOSER
ABB is fully committed to protecting your privacy and respecting your rights to control how your personal data is used. This notice explains why and how ABB collects and uses your personal data and the rights you have in relation to that data.
Who is responsible for the processing of your personal data
ABB s.r.o. Vyskocilova 1561/4a Prague 140 00 Czech Republic and ABB S.p.A. Via Vittor Pisani 16 Milano 20124 Italy will be the "Controller" of your personal data - these companies are responsible for the privacy of your data.
We have obtained your personal data from existing ABB managed data source.
The types of information we collect and use
We collect the following categories of personal data:
• First Name
• Last Name
• Business Email
• IP Address
• Device identifier - Mobile Device ID / PC ID / etc.
• Tracking/Analytics data
Why we use your personal data
We use the personal data that we collect for the following purposes:
• create personal accounts in applications
• monitor access to systems and/or downloads
• manage the customer relationship, including capturing personal data of potential customers for future communications
We only collect the personal data that we need for these purposes.
The legal basis we rely on
We process your personal data for the purposes described in this notice based on our legitimate interest.
Our legitimate interests to collect and use the personal data for this purpose are: providing you with the user account management and with customer product support. Only personal data that is necessary will be collected and processed for the purpose indicated above. When we rely on legitimate interest to process your data, you may obtain a copy of our assessment of why we may process your personal data for these interests by visiting www.abb.com/privacy.
Parties we share your personal data with (in and outside the EU and EEA or outside the country where the ABB company that controls your data is located)
We only share your personal data with other ABB affiliates or third parties as necessary for the purposes described in this table below. Where we share your personal data with an affiliate or third party so that it is transferred to or becomes accessible from outside the European Union (“EU”) and the European Economic Area ("EEA") or outside the country where the ABB company that controls your data is located, we always put adequate safeguards in place to protect your personal data. Examples of these safeguards are an adequacy decision of the European Commission or Standard Contractual Clauses. We have taken additional measures for the transfer of data from within to outside the EU, EEA and outside the country where the ABB company that controls your data is located to protect your personal data. If you would like an overview of the safeguards which are in place, please submit a request at www.abb.com/privacy.
| Recipient name or – for non-EU countries – recipient category | Recipient location | Purpose |
|---|---|---|
| ABB affiliates and subsidiaries | See the list of ABB subsidiaries | Application accounts management and analysis of the information |
How long we keep your personal data
Based on mandatory legislation, ABB must keep certain personal data for a minimum period of time. We only keep your personal data for as long as necessary for the purposes described in this privacy notice. In general, personal data is kept as long as you want to use the application.
We only process your personal data for as long as you want to use the application.
Your personal data might be kept for longer period only if required by local laws and regulatory requirements. At the same time, applicable data protection laws require that we do not keep personal data in an identifiable form for any longer than is necessary for the purpose for which the personal data is being processed. Through the setting of IT applications and policies we ensure that your personal data is deleted when we no longer need it.
What are your rights
Depending on the jurisdiction in which you are located and in which your personal data is processed, you may also have the right to:
| Data privacy rights | What it means |
|---|---|
| The right to access your data | You are entitled to ask ABB for an overview of or to obtain a copy of the personal data we hold about you. |
| The right to have your data corrected | You may request immediate correction of inaccurate or incomplete personal data we hold about you. |
| The right to have your data erased | You may request that personal data be erased when it is no longer needed, where applicable law obliges us to delete the data or the processing of it is unlawful. |
| The right to restrict data processing | You have the right to restrict the processing of your personal data in specific circumstances. |
| The right to data portability | You have the right to receive your personal data in a structured, machine-readable format for your own purposes, or to request us to transfer it to a third party. |
| The right to object to data processing | You have the right to object at any time, for reasons arising from your particular situation, to the processing of your personal data, which is based a legitimate interest. |
| The right to withdraw consent | Where ABB has asked for your consent to process personal data, you may withdraw your consent at any time. The withdrawal of consent will not affect the lawfulness of processing based on consent before its withdrawal. |
Please note that the rights described above are not absolute, and that your request cannot always be met entirely. For example, sometimes we cannot delete or restrict the processing of your personal data as we may have legal obligations or contractual obligations to keep certain such personal data.
You may request to enforce your data privacy rights at www.abb.com/privacy.
Contact and further information
If you want to access your personal data, make use of any of your other rights mentioned above or if you have any questions or concerns about how ABB processes your personal data, please contact our Group Data Protection Officer at privacy@abb.com, or submit your complaint at www.abb.com/privacy.
Should you not be satisfied with our response or believe we are processing your personal data against the law, you may also have the right to file a complaint with the Data Privacy Authority in your country of residence or work, or seek a remedy through the courts where you believe an infringement of data privacy laws may have taken place.