ABB considers privacy an important issue, so we build and operate our
online services with the protection of privacy taken into account.
This Privacy Policy (“Notice”) sets out the types of personal
information we collect from you when you use our website, how we collect and
process that information, who we share it with and certain rights you have in
relation to that information. This Notice applies to this website new.abb.com
which is owned and operated by ABB Asea Brown Boveri Ltd and any other websites operated by ABB which
point to this Notice.
Who is responsible for your personal
data?
ABB is responsible for your personal data. ABB refers to ABB Asea Brown Boveri Ltd
(incorporated in Switzerland under the company number CH-020.3.900.058-8) and
its subsidiary companies. Information on all of ABB’s subsidiaries can be found
in the list
of ABB subsidiaries. For the purposes of applicable
data protection law, the controller of your data will be the ABB affiliate
which is providing services or communicating to you. This notice applies to all
such companies.
Collection of your personal data
We may collect limited personal data your browser makes available to our
website when you visit. This log information includes your Internet Protocol
address, browser type, browser language, the date and time of your visit and
one or more cookies that may uniquely identify your browser (for more
information see the Cookies section below). We use this information to pursue
our legitimate interests to better understand users’ behavior to further
improve our offerings as well as to prevent malicious use such as hacking and
denial of service attacks.
Some of our services require you to register for an account. We will ask
you for some personal information in order to create an account and we will use
that information to provide the service requested. For certain services we may
request credit card or other payment information which we maintain in encrypted
form on secure servers. We collect this information to pursue on our legitimate
interests or to fulfil a contract, or take steps linked to a contract, with you
or your organization.
When we require you to provide additional personal data, we will inform
you at that time about the types of information we collect, how we use it, who
it is shared with and how long we will store it. We hope this will help you
make an informed decision about sharing your personal information with us.
We will use the personal information you provide only to fulfill the
purpose for which we acquired the information. Your data will not be used for
other purposes such as direct marketing unless we have notified you and, where
legally required, we have your explicit consent.
User generated content
We offer certain services where you can post information on the site
which will then be available to other visitors of the site. Examples are
discussion forums and comments on blogs.
When you post, basic information identifying you as the poster will be
made available to other visitors together with your posted information. This
information includes your name or alias, and where relevant, may include other
information such as your country or the name of the company or organization you
work for. You have control over this data in your user profile and can control
what will be shown in your posts.
We may also display statistical, reputational and other similar
information related to your user account. Examples are the number of forum
posts you have posted or a rating showing how useful other visitors have rated
your posts. For details, please see the help pages for each service.
Information sharing
We may share such information in any of the following limited
circumstances:
§
We have your express and documented
consent.
§
We provide such information to trusted
businesses or persons for the sole purpose of processing your request on our
behalf. When this is done, it is subject to agreements that oblige those
parties to process such information only on our instructions and in compliance
with applicable data protection law and appropriate confidentiality and
security measures and you will be appropriately informed.
§
We conclude that we are required by law
or have a good faith belief that access, preservation or disclosure of such
information is reasonably necessary to protect the rights, property or safety
of ABB, its users or the public.
We will share your personal data with our affiliates for the purposes of
providing you with our services as described in this Notice. You can see more
about our group entities in the list above. We continue to implement policies
and safeguards across all ABB companies in the countries where we operate to
ensure that personal information is stored and processed according to the same
privacy and security standards in all cases. Where your personal data is
transferred to our affiliates outside the European Economic Area or to an area
without a European Commission decision that adequate safeguards are provided,
this will be covered in the relevant information notice and we will seek your
consent where required by applicable data protection law.
In the event of a transfer of ownership of parts of ABB, such as
acquisition by or merger with another company, we will provide notice and
(where required by law) ask for your consent before any personal data is
transferred and thereby becomes subject to a different privacy policy.
We may share your personal data among some service providers and
partners to the extent necessary to provide you with a seamless experience and
to improve the quality of our services. Some of these partners may be located
in countries outside of the European Economic Area which do not provide the
same level of data protection as the country in which you reside and are not
recognized by the European Commission as providing an adequate level of data
protection. We only transfer personal information to these countries subject to
safeguards that assure the protection of your personal information, such as
European Commission approved standard contractual clauses.
We will not disclose your personal information to other people or
non-affiliated companies, except in the limited circumstances described in this
Policy or with your consent.
How long do we keep your personal data?
Unless otherwise specified in the privacy notice for the relevant
service, we will keep your data for the minimum amount of time that is required
to fulfill the purposes we collected it for, including for the purposes of
satisfying any legal, accounting, or reporting requirements (including as
necessary for ABB to defend against legal claims). For example, if we ask for
your personal details when you are registering for a seminar, we will keep your
data until the seminar is over plus a reasonable period afterwards in order to
be able to respond to questions or complaints. Once your data is no longer
required, we will permanently delete it in accordance with applicable law.
Information security
We take appropriate security measures to protect against unauthorized
access to or unauthorized alteration, disclosure or destruction of data.
We restrict access to your personal data to ABB employees who need to
have that information in order to fulfill your request or supply our services.
Links
The external sites linked to from the ABB web sites are developed by
people over whom ABB exercises no control. These other sites may place their
own cookies on your computer, collect data or solicit personal information.
Please refer to the privacy notice on each site for more information.
Your rights
You are entitled to:
§
correct any error in your personal data
or update it,
§
receive a copy of your personal data
that we hold,
§
delete your personal data that we no
longer have a lawful ground to use,
§
port your personal data to a new
supplier (if applicable),
§
object to the processing of your
personal data based on the legitimate interests ground (provided our reasons
for the processing don’t outweigh any prejudice to your data privacy rights),
or restrict how we use your personal data whilst a complaint is being
investigated,
you may make such request at the ABB.com Privacy Page. In certain
circumstances, we may need to restrict the above rights to safeguard the public
interest (e.g. the prevention or detection of crime) and our interests (e.g.
the maintenance of legal privilege).
In cases where we have asked for your consent to use your data for a
particular purpose, you may withdraw your consent any time. This can be done by
logging into your account, clicking an unsubscribe link or visiting the ABB.com Privacy
Page. In such cases we will cease to use your data for
the specified purpose and delete it.
If you wish to make a complaint about how we have handled your personal
data, you may contact our Data Protection Officer by submitting your complaint
at the ABB.com Privacy
Page.
ABB's website uses
remarketing to advertise online using text or image ads. Remarketing is a
feature that lets us reach people who have previously visited our site, and
show them relevant ads when they visit other sites. Third party vendors,
including Google, use cookies to serve ads based on a user's prior visits to
our website. For this purpose third party advertising provider cookies are set
when you visit our website. Users may opt out of Google's use of cookies by
visiting the Google
advertising opt-out page and opt out of a
third-party vendor's use of cookies by visiting the Network Advertising Initiative opt-out page.
Please note this Privacy Policy will change from time to time. We expect
most such changes to be minor, but there may be changes that are more
significant. Where appropriate and possible we will notify you of such changes
by email. Each version will be noted at the top of the page.