ABB Mobile Applications Privacy and

Cookies Policy

Last updated: June 18, 2018

Privacy

ABB considers privacy an important issue, so we build and operate our

online services with the protection of privacy taken into account.

This Privacy Policy (“Notice”) sets out the types of personal information

we collect from you when you use our website, how we collect and

process that information, who we share it with and certain rights you have

in relation to that information. This Notice applies to the mobile

applications offered by ABB Information Systems Ltd.

Who is responsible for your personal data?

ABB is responsible for your personal data. ABB refers to ABB Information

Systems Ltd. Information on all of ABB’s subsidiaries can be found in the

appendix at the end of this page. For the purposes of applicable data

protection law, the controller of your data will be the ABB affiliate which is

providing services or communicating to you. This notice applies to all such

companies.

Collection of your personal data

We may collect limited personal data your browser makes available to our

website when you visit. This log information includes your Internet

Protocol address, browser type, browser language, the date and time of

your visit and one or more cookies that may uniquely identify your

browser (for more information see the Cookies section below). We use this

information to better understand users’ behavior to further improve our

offerings as well as to prevent malicious use such as hacking and denial of

service attacks.

Some of our services require you to register for an account. We will ask

you for some personal information in order to create an account and we

will use that information to provide the service. For certain services we

may request credit card or other payment information which we maintain

in encrypted form on secure servers.

When we require you to provide additional personal data, we will inform

you at that time about the types of information we collect, how we use it,

who it is shared with and how long we will store it. We hope this will help

you make an informed decision about sharing your personal information

with us.

We will use the personal information you provide only to fulfill the purpose

for which we acquired the information. Your data will not be used for other

purposes such as direct marketing unless we have notified you and, where

legally required, we have your explicit consent.

User generated content

We offer certain services where you can post information on the site which

will then be available to other visitors of the site. Examples are discussion

forums and comments on blogs.

When you post, basic information identifying you as the poster will be

made available to other visitors together with your posted information.

This information includes your name or alias, and where relevant, may

include other information such as your country or the name of the

company or organization you work for. You have control over this data in

your user profile and can control what will be shown in your posts.

We may also display statistical, reputational and other similar information

related to your user account. Examples are the number of forum posts

you have posted or a rating showing how useful other visitors have rated

your posts. For details, please see the help pages for each service.

Information sharing

We may share such information in any of the following limited

circumstances:

 We have your express and documented consent.

 We provide such information to trusted businesses or persons for the sole

purpose of processing your request on our behalf. When this is done, it is

subject to agreements that oblige those parties to process such

information only on our instructions and in compliance with applicable

data protection law and appropriate confidentiality and security measures

and you will be appropriately informed.

 We conclude that we are required by law or have a good faith belief that

access, preservation or disclosure of such information is reasonably

necessary to protect the rights, property or safety of ABB, its users or

the public.

We will share your personal data with our affiliates for the purposes of

providing you with our services as described in this Notice. You can see

more about our group entities in the list above. We continue to implement

policies and safeguards across all ABB companies in the countries where

we operate to ensure that personal information is stored and processed

according to the same privacy and security standards in all cases. Where

your personal data is transferred to our affiliates outside the European

Economic Area or to an area without a European Commission decision that

adequate safeguards are provided, this will be covered in the relevant

information notice and we will seek your consent where required by

applicable data protection law.

In the event of a transfer of ownership of parts of ABB, such as acquisition

by or merger with another company, we will provide notice and (where

required by law) ask for your consent before any personal data is

transferred and thereby becomes subject to a different privacy policy.

We may share your personal data among some service providers and

partners to the extent necessary to provide you with a seamless

experience and to improve the quality of our services. Some of these

partners may be located in countries outside of the European Economic

Area which do not provide the same level of data protection as the

country in which you reside and are not recognized by the European

Commission as providing an adequate level of data protection. We only

transfer personal information to these countries subject to safeguards that

assure the protection of your personal information, such as European

Commission approved standard contractual clauses.

We will not disclose your personal information to other people or non-

affiliated companies, except in the limited circumstances described in this

Policy or with your consent.

How long do we keep your personal data?

Unless otherwise specified in the privacy notice for the relevant service,

we will keep your data for the minimum amount of time that is required to

fulfill the purposes we collected it for, including for the purposes of

satisfying any legal, accounting, or reporting requirements (including as

necessary for ABB to defend against legal claims). For example, if we ask

for your personal details when you are registering for a seminar, we will

keep your data until the seminar is over plus a reasonable period

afterwards in order to be able to respond to questions or complaints. Once

your data is no longer required, we will permanently delete it in

accordance with applicable law.

Information security

We take appropriate security measures to protect against unauthorized

access to or unauthorized alteration, disclosure or destruction of data.

We restrict access to your personal data to ABB employees who need to

have that information in order to fulfill your request or supply our

services.

Links

The external sites linked to from the ABB web sites, mobile apps are

developed by people over whom ABB exercises no control. These other

sites may place their own cookies on your computer, collect data or solicit

personal information. Please refer to the privacy notice on each site for

more information.

Your rights

You are entitled to:

 correct any error in your personal data or update it,

 receive a copy of your personal data that we hold,

 delete your personal data that we no longer have a lawful ground to use,

 port your personal data to a new supplier (if applicable),

 object to the processing of your personal data based on the legitimate

interests ground (provided our reasons for the processing don’t outweigh

any prejudice to your data privacy rights), or restrict how we use your

personal data whilst a complaint is being investigated,

you may make such request at the ABB.com Privacy Page. In certain

circumstances, we may need to restrict the above rights to safeguard the

public interest (e.g. the prevention or detection of crime) and our

interests (e.g. the maintenance of legal privilege).

In cases where we have asked for your consent to use your data for a

particular purpose, you may withdraw your consent any time. This can be

done by logging into your account, clicking an unsubscribe link or visiting

the ABB.com Privacy Page. In such cases we will cease to use your data

for the specified purpose and delete it.

If you wish to make a complaint about how we have handled your

personal data, you may contact our Data Protection Officer by submitting

your complaint at the ABB.com Privacy Page.

We use cookies to improve the quality of our service and to better

understand how people use our websites. We do this by storing user

preferences in cookies and by tracking user trends and patterns of how

people navigate our sites. We use cookies to distinguish visitors from each

other by assigning a random anonymous identifier to each visitor. We use

this information to count visitors, gain insight into the popularity of our

content and to learn how people use the site.

You can set your browser to refuse all cookies or to indicate when a cookie

is being sent. However, some features or services on our sites may not

function properly without cookies.

Cookies specific to the ABB website

ABB’s website uses both "first party" cookies (cookies set by the ABB

website) and "third party" cookies (cookies set by a third party website

that is providing a service for the ABB website). We use first party cookies

for storing preferences, tracking user trends and patterns with the help of

web statistics providers and for storing data needed throughout your visit

on the site (for example, contents of your shopping cart).

The table below describes the web tracking cookies used by the ABB

website.

Provider of cookie

Type of cookie

Purpose of cookie

Google Analytics

First party

Web analytics (anonymous usage statistics)

New Relic

First party

Performance monitoring (anonymous statistics on how fast our

pages are loading for users from different parts of the world)

Optimizely

First party

A/B testing of new features of the website (anonymous)

Crazy Egg

First party

User behavior analysis (anonymous data on how users scroll and

interact with the page)

wiredminds

First party

Anonymized usage profiles for lead generation purposes (identify

what companies our visitors are from)

Pardot by SalesForce

First party

Anonymized usage profiles for lead generation purposes and

marketing campaign management

Salesforce Marketing Cloud

First party

Marketing automation service. Tracks activity from email and

across our online channels.

Changes to this Policy

Please note this Privacy Policy will change from time to time. We expect

most such changes to be minor, but there may be changes that are more

significant. Where appropriate and possible we will notify you of such

changes by email. Each version will be noted at the top of the page.

If you have any questions or comments about this Notice, please submit

them at the ABB.com Privacy Page.