Smart Sensor Platform
MAY 2019
Privacy Policy
Applicability: Smart Sensor for Motors
At ABB, respecting your data privacy rights is a top priority. This policy explains why and how we collect personal data about you, how we process such data, and what rights you have regarding your personal data.
Who controls your personal data
ABB Asea Brown Boveri Ltd and its subsidiary companies are responsible for your personal data. For applicable data protection law, the controller of your data will be the ABB affiliate which is providing services or communicating to you. Each such entity is regarded as an independent controller of your personal data, and this policy applies to all such companies.
Controllers located outside of the European Union (EU) have appointed a representative for EU data privacy matters. For details about your controller’s EU representative, please submit a request at www.abb.com/privacy.
The personal data we collect about you and how we get it
We collect the following categories of personal data:
- The contact information you share with us: first name, last name, business email.
- Login credentials,
- Geolocation information
We will also ask you to grant us the access to some features of your mobile phone – camera, photos, location and calendar.
What we use your personal data for
We use your personal data for:
- registering at the Smart Sensor Ecosystem: The users business email address is used to identify the user;
- login to the Smart Sensor Ecosystem: Authenticate the user with email address and password. Identify the users mobile device UID to send push notification to the mobile device.
- commissioning a Smart Sensor: Discover the geolocation data of the sensor to show it on the sensor location map;
- create personal accounts in applications;
- prevent unauthorized access, intrusion, misuse of company systems, networks, computers and information, including prevention of personal data breaches and cyberattacks;
- develop and improve services or products through assessment and analysis of the information;
- contact you to provide product support;
- manage and administer your use of requested applications, products and services;
- manage the customer relationship, including capturing personal data of potential customers for future communications
- manage company assets e.g. cars, devices
We only collect the personal data from you that we need for the above purposes. We may also anonymize your personal data, so it no longer identifies you and use it for various purposes, including the improvement of our services and testing our IT systems.
The legal basis on which we use your personal data
We use your personal data for the purposes described in this policy based on one of the following legal bases, as applicable:
- We will ask your consent to process your geolocation information and to get access to some features of your mobile phone;
- We will rely on our legitimate interests to process your personal data. Our legitimate interests to collect and use the personal data for this purpose are app management and user management. You may obtain a copy of our assessment of why we may process your personal data for these interests by submitting a request at www.abb.com/privacy.
How we share your personal data
We only share your personal data with other ABB affiliates or third parties as necessary for the purposes described in this policy.
Where we share your personal data with a party outside of the EU, we always put safeguards in place to protect your personal data as described below.
| Recipient name or – for non-EU countries – recipient category | Recipient location | Purpose | Safeguards in place to protect your personal data |
|---|---|---|---|
| ABB affiliates and subsidiaries | See the list of ABB subsidiaries | The purposes described in this privacy policy | EU Model Clauses |
| ABB business partners, distributors, and agents | EU and non-EU | The purposes described in this privacy policy | EU Model Clauses |
| Service providers | EU and non-EU | IT services, marketing agencies, payment processors, customer support providers working on ABB’s behalf | EU Model Clauses and commercial contracts ensuring your data is only used to provide the services to ABB |
| Potential or actual acquirers of ABB businesses or assets | EU and non-EU | For the evaluation of the business or assets in question or for the purposes described in this privacy policy | EU Model Clauses and commercial contracts ensuring your data is only used to evaluate ABB’s business or assets or for the purposes described herein |
| Recipients as required by applicable law or legal process, to law enforcement or government authorities, etc. | EU and non-EU | Where required by applicable law or a legitimate request by government authorities, or a valid legal requirement | We will ensure, to the extent possible, that adequate protection is provided for your data when it is transferred out of the EU in these circumstances |
You may obtain a copy of the safeguards which we use to protect your personal data by submitting a request at www.abb.com/privacy.
How long we keep your personal data
We only keep your personal data for as long as necessary for the purposes described in this privacy policy. After this time, we will securely delete your personal data, unless we are required to keep it in order to meet legal or regulatory obligations, or to resolve potential disputes.
Your data privacy rights
Depending on the jurisdiction in which you are located and in which your personal data is processed, you may have the following rights:
| Data privacy rights | What it means |
|---|---|
| The right of data access | You have a right to obtain a copy of the personal data we hold about you, subject to certain exceptions. |
| The right of data rectification | You always have a right to ask for immediate correction of inaccurate or incomplete personal data. |
| The right of data erasure | You have the right to request that personal data be erased when it is no longer needed, where applicable law obliges us to delete the data or the processing of it is unlawful. You may also ask us to erase personal data where you have withdrawn your consent or objected to the data processing. However, this is not a general right to data erasure – there are exceptions. |
| The right to restrict data processing | You have the right to restrict the processing of your personal data in specific circumstances. Where that is the case, we may still store your information, but not use it further. |
| The right to data portability | You have the right to receive your personal data in a structured, machine-readable format for your own purposes, or to request us to share it with a third party. |
| The right to object to the data processing | You have the right to object to our processing of your personal data based on the legitimate interests, where your data privacy rights outweigh our reasoning for legitimate interests. |
You may request to enforce your data privacy rights at www.abb.com/privacy. In certain circumstances, we may need to restrict the above rights to safeguard the public interest (e.g., the prevention or detection of crime) or our business interests (e.g., the maintenance of legal privilege).
Contact and further information
If you have any questions about how we use your personal data or wish to make a complaint about how we handle it, you may contact our Group Data Protection Officer at privacy@abb.com, or submit your complaint at www.abb.com/privacy. Should you not be satisfied with our response or believe we are processing your personal data against the law, you may also contact the Data Privacy Authority in your country of residence or work or where you believe an infringement of data privacy laws may have taken place.
Consent
You may revoke your consent at any time by completing the form at www.abb.com/privacy. Remember, that revoking your consent does not affect the lawfulness of processing based on consent before its withdrawal.