EZLink Connect
JULY 2020
Privacy Policy
Applicability: EZLink Connect
At ABB, respecting your data privacy rights is a top priority. This notice explains why and how ABB collects and uses your personal data when you use EZLink Connect application and the rights you have in relation to that data.
Who controls your data
ABB Limited, 3100 Daresbury Park, Warrington WA4 4BT, Great Britain will be the “Controller” of your personal data - this company is responsible for the privacy of your data.
The data we collect about you and how we get it
We collect the following categories of personal data:
- First Name
- Last Name
- Login Credentials
- Business E-mail
All the categories of data listed above were collected from ABB databases (internally) or directly from you as a result of the usage of EZLink Connect application.
What we use your data for
We use the personal data that we collect for the following purposes:
- provide the access to the EZLink Connect application, including creating your personal account in this application,
- user login and authentication (performed by the MyABB authentication system)
- monitor access to the EZLink Connect application,
- ensure that EZLink Connect application fulfils all your needs
We process your personal data for the purposes described in this notice based on our legitimate interest. Our legitimate interests to collect and use the personal data for this purpose are: providing you with the access to the application and allowing to use its functions (EZLInk allows to display information on the process values, diagnostics and maintenance guidance). Only personal data that is necessary will be collected and processed for the purposes indicated above. Processing of personal data enable us to provide you with the access to application. When we rely on legitimate interest to process your data, you may obtain a copy of our assessment of why we may process your personal data for these interests by visiting www.abb.com/privacy.
Data minimization
Our app requests only data relevant to the core functionality and uses data that is required to accomplish the relevant task. We do not request access to protected resources like photos or contacts.
How we share the data
We only share your personal data as described in this notice.
We only share your personal data with other ABB affiliates or third parties as necessary for the purposes described in the table below. Where we share your personal data with an affiliate or third party so that it is transferred to or becomes accessible from outside the European Union (“EU”) and the European Economic Area ("EEA") or outside the country where the ABB company that controls your data is located, we always put adequate safeguards in place to protect your personal data. Examples of these safeguards are an adequacy decision of the European Commission (read more here), Standard Contractual Clauses (read more here), Privacy Shield certification (read more here), and the Binding Corporate Rules that some of our suppliers have adopted (read more here). We have taken additional measures for the transfer of data from within to outside the EU, EEA and outside the country where the ABB company that controls your data is located to protect your personal data. If you would like an overview of the safeguards which are in place, please submit a request at www.abb.com/privacy.
| Recipient category | Recipient location | Purpose |
|---|---|---|
| ABB affiliates and subsidiaries | See the list of ABB subsidiaries | The purposes of service work coordination between ABB subsidiaries and affiliates |
| ABB customers and business partners | EU/EEA and non-EU/EEA | The purposes described in this privacy notice |
How long we keep your data
Based on mandatory legislation, ABB must keep certain personal data for a minimum period of time. We only keep your personal data for as long as necessary for the purposes described in this privacy notice. In general, personal data is kept for as long as necessary for the purpose. Personal data is processed with you as long as you are using the application.
Your personal data might be kept for longer period only if required by local laws and regulatory requirements. At the same time, applicable data protection laws require that we do not keep personal data in an identifiable form for any longer than is necessary for the purpose for which the personal data is being processed.
Which data protection rights do you have with regards to your personal data
You are entitled to certain rights where in concerns information regarding you.
| Data protection rights | What it means |
|---|---|
| The right to access your data | You are entitled to ask ABB for an overview of or to obtain a copy of the personal data we hold about you. |
| The right to have your data corrected | You may request immediate correction of inaccurate or incomplete personal data we hold about you. |
| The right to have your data erased | You may request that personal data be erased when it is no longer needed, where applicable law obliges us to delete the data or the processing of it is unlawful. |
| The right to restrict data processing | You have the right to restrict the processing of your personal data in specific circumstances. |
| The right to data portability | You have the right to receive your personal data in a structured, machine-readable format for your own purposes, or to request us to transfer it to a third party. |
| The right to object to data processing | You have the right to object to our processing of your personal data where we rely on our legitimate interests as the basis for our processing, where your data protection rights outweigh our reasoning for legitimate interests. |
| The right to withdraw consent | Where ABB has asked for your consent to process personal data, you may withdraw your consent at any time. |
Please note that the rights described above are not absolute, and that your request cannot always be met entirely. If you want to know more about your data protection rights as well as the conditions and restrictions under which they are available to you, you may want to refer to the Annex to this Notice.
You may request to enforce any of your data protection rights at www.abb.com/privacy.
Contact and further information
If you want to access your personal data, make use of any of your other rights mentioned above or if you have any questions or concerns about how ABB processes your personal data, please contact our Group Data Protection Officer at privacy@abb.com, or submit your complaint at www.abb.com/privacy.
Should you not be satisfied with our response or believe we are processing your personal data against the law, you have the right to file a complaint with the Data Protection Authority in your country of residence or work, or seek a remedy through the courts where you believe an infringement of data protection laws (and your rights) may have taken place.